Early registration is open

Beginner · English

Problem Solving and Presenting Recommendations

Define the problem before you propose a fix, find its cause with evidence, then present your recommendation on one page that is clear on first reading.

Supervised by ⁨Dr. Noura Al-Dosari⁩Presented by Maha, Ali and Khlood, ZERAX’s virtual trainers

270390

per learner

You save 120 SAR (30%)

  • The early-registration price is for whoever registers now. Nothing to pay today; we write the day the training opens.

What you will learn

After this training, you will be able to:

  1. 1

    State the problem in one specific sentence that can be measured.

  2. 2

    Separate symptoms from causes with successive “why” questions and a fishbone diagram.

  3. 3

    Gather the evidence that confirms or rules out a cause instead of relying on impressions.

  4. 4

    Compare possible solutions on clear criteria: impact, cost, time and risk.

  5. 5

    Structure your recommendation to open with the conclusion, then the evidence, then the steps required.

  6. 6

    Present the recommendation in a meeting and answer objections without losing its main point.

The programme

Six modules that take a problem from your work from its definition to a recommendation you present.

Level
Beginner
Language
English
Suggested pace
At your pace, about 3 hours
  1. 1

    Defining the problem before looking for a solution

  2. 2

    From symptoms to causes

  3. 3

    Gathering the evidence that settles the cause

  4. 4

    Generating and comparing solutions

  5. 5

    Building the recommendation: conclusion first

  6. 6

    Presenting the recommendation and handling objections

What sets this training apart

  • (01)ZERAX Academy

    6 modules

    From the problem to the recommendation

    Apply each module to a problem from your work

  • (02)ZERAX Academy

    About 3 hours

    At your pace, yours with no time limit

    Self-paced, start whenever you like

  • (03)ZERAX Academy

    Certificate

    Of completion, in your name

    Yours when you finish the training

Who this training is for

No previous knowledge is needed. It helps to bring a problem from your work to apply each module to.

  • An employee asked to look into a problem at work and put forward a view on it.
  • Anyone who has the solution in mind but finds it hard to convince their manager.
  • Anyone who prepares presentations and reports for management and wants them understood on first reading.

Who it is not for

  • Anyone looking for training in slide design and presentation software.

Before you start

What do I need?

A computer with an internet connection and a writing or presentation program such as Word or PowerPoint. No special software is needed.

Do I need any previous knowledge?

No previous knowledge is needed. It helps to bring a problem from your work to apply each module to.

How long does it take, and when can I start?

About 3 hours, split however suits you. The training opens soon. Once it does, you start whenever you like, and it stays yours with no time limit.

Do I get a certificate?

Yes. You receive a certificate of completion in your name when you finish the training's modules.

Register now and start at the early price when the training opens

Register now and hold the early-registration price. Nothing to pay today; we write the day the training opens.

270 390
You save 120 SAR (30%)

ZERAX

Short trainings written by people who do the work, ending in a certificate in your name.

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